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Our commitments

NatExtra has found its role in supporting customers. A professional code of ethics and quality requirements are central to our approach.

Protection of intellectual property

NatExtra gives utmost importance to protecting intellectual property generated during joint endeavours, development of extraction processes and scale-up.

Depending on the customer’s wishes, a confidentiality agreement may be drawn up and signed from the first meetings.

Non-competition clause

NatExtra is a service provider which takes care to avoid any conflicts of interests, both with and between its customers. In keeping with professional ethics, we do not therefore market the plant extracts which we prepare, neither do we use our know how or processes developed for a given customer to benefit other customers.

Quality approach and certification

In keeping with a stringent approach to business, NatExtra has been awarded:

  • Certification by an accredited body, for our quality system and our HACCP plan, for extracts destined for use in food or food supplement applications.
  • We are able to prepare ORGANIC-certified extracts within our facilities for customers wishing to work with organic botanical starting materials. Certification pending.

Furthermore, as NatExtra wishes to offer the possibility of ethanol extraction, our complete extraction line is ATEX certified. Personnel working in hazardous zones are trained and capable of operating in such environments.

Logos of the ORGANIC (certification pending), HACCP and ATEX standards

Control steps developed in-house in order to meet our customers’ expectations:

Acceptance of your starting materials

  • Control of the quantities and integrity of the starting material
  • Collection of a reference sample
  • Coding upon arrival – allocation of a code – to guarantee traceability
  • Storage

Analysis of the starting material

  • Control of microbiological quality, presence of contaminants, together with active substance concentration.

Production

  • In keeping with Good Manufacturing Practice guidelines
  • Guaranteed traceability throughout the production steps
  • Control of the production process

Final analysis

  • Control of organoleptic characters, active substances, contaminants and microbiological quality
  • Issue of a production certificate

Environmental safety

All botanical materials used during extraction are composted and reused by local farmers to fertilize their land.

  • The ethanol used is recycled for use in anaerobic digestion
  • A water purification system treats waste on our production site.